Support

CentricMinds Support is a commitment to providing high quality technical support to our end customers, either direct or through our valued resellers and partners worldwide.

We work hard at ensuring our customers are provided with accurate and timely resolutions to issues that may arise with their CentricMinds implementation.

We believe in working with our customers, resellers and partners worldwide, to ensure that effective knowledge sharing occurs. This allows our customers to maximise the most from their CentricMinds investment.

We always ensure that a high level of intimate product knowledge is instilled in all of our staff, resellers and partners, whoever you may choose to work with.

Please view our Support Plans to identify what level of support may be the most suitable for you.

 

Quick Support Facts

  • Dedicated Support Site for all CentricMinds customers
  • A range of Service Level Agreements to choose from for CentricMinds Enterprise
  • Effective email and telephone support plans for CentricMinds Convurge
  • Log, track and manage support tickets via the CentricMinds Support Site