🚀 Free 7-day Work Chat trial. Live in minutes. No credit card required.

Built for retail teams that span stores, warehousing, and digital

Connect frontline staff and HQ in real-time. Retain and develop talent across all channels. Keep everyone, from fulfillment to store personnel, aligned on what matters

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Healthcare staff engagement and communication interface for frontline and support teams.Retail workforce communication dashboard connecting store, online, and distribution teams.
Teams using CentricMinds
Regis Aged LogoK-mart LogoMy car Type & AutoMondiale VGL Logo
Regis Aged LogoK-mart LogoMy car Type & AutoMondiale VGL Logo

Connect 10 stores or 1,000. One platform, same experience.

Team chat for store comms, praising team members and performing tasks. Performance tools that scale training and development across your entire workforce. A modern Intranet platform that everyone can access, from seasonal hires to regional managers.

One Platform for Internal Comms, Performance,
and Collaboration

Enterprise-grade security
Your own cloud. Your control
User adoption without the pain
Reach every team the moment it matters

Reach every team the moment it matters

Work Chat brings HQ, stores, online, and distribution into one secure app.
Send updates and company news to the right teams in seconds
Chat with staff, suppliers, and partners in one secure app
Recognize great work and build a culture people stay for

Intranet with news, tasks, and forms

Share announcements, manage tasks, and digitise approvals.
Tasks for daily ops, campaign rollouts, and store launches
One place for procedures, training, and store policies
Submit digital forms and receive approvals faster with workflows
Intranet with news, tasks, and forms

Keep great retail people for longer

Performance Management turns goals and regular check-ins into careers worth staying for.
Set goals tied to sales, service, and store targets
Run regular check-ins without the paperwork
Build career paths that retain your best people

Enterprise-grade security and compliance

GDPR compliance illustration showing secure data handling and global privacy standards for enterprise systems
ISO certification badge for AI management showing compliance with the highest industry standards
HIPAA compliant system ensuring secure handling of protected health information
SOC 2 compliance certification badge indicating independently audited and annually verified security standards
Kmart Australia is one of the leading retailers employing over 30,000 team members across 220 stores in Australia.

Kmart Australia & New Zealand

A globally recognized brand with a disciplined focus on accessible design, private-label strength and customer value while maintaining mass-market affordability.
Get started with Work Chat today.
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Common Questions from Retail

Does it work for HQ, stores, online, and distribution?

Yes. Every team, every site. Work Chat runs on channels so store crews, HQ, online, and distribution teams stay in the loop. Suppliers, contractors, and logistics partners can be invited in too. The Intranet keeps the right policies, procedures, tasks, and forms in front of the right people.

Can store team members use Work Chat without a company email?

Most retailers go live in weeks, not months. Start the Work App on a free 7 day trial, then add the Staff Intranet and Performance Management when you're ready.


How do we roll out change across every store?

The Intranet publishes once to every store, targeted by region, role, or store type. Use it for new policies, price changes, training rollouts, and refits. Track who's seen it, follow up where you need to.

Can we set and track tasks across stores?

Yes. Assign tasks to a store, a region, or a role. Store teams see what's due, tick it off as they go, and HQ sees what's done and what's not. Useful for opening checklists, VM rollouts, promotional setups, and stocktake.

How do we keep performance on track across our retail teams?

Performance Management gives every team member clear goals, regular check-ins, and a visible record of growth. Whether they're in stores, distribution, ecommerce, or HQ, managers know where their people are at, and team members know where they stand.

Can I customise the platform to match my retail brand?

Yes. Work Chat and the Intranet can be branded with your colours and logo, so it feels like your team's own.

Is my team's data safe?

Yes. CentricMinds is SOC 2 Type II audited and ISO 42001 certified. You can also run it in your own cloud.