CentricMinds is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information. As an Australian company, CentricMinds has adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APP’s govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/
CentricMinds, may collect, process or handle personal data of individuals in the European Economic Area. CentricMinds is the direct controller with respect to the processing of your personal data pursuant to the EU GDPR.
If you are located in the EU, please note the basis for collection and use of your personal information through your use of our website, trial subscription or visitor is as follows:
We do not collect any personal data from you we do not need in order to provide and manage this service to you.
Personal Information is information that identifies an individual. Examples of Personal Information we may collect include names, addresses, email addresses, phone numbers etc.
We may collect:
The GDPR defines the rights that individuals have access and control over their data.
If at any point you believe the information we collect about you is incorrect you can request to see this information and have it corrected or deleted. If you have any queries about our GDPR compliance please contact us at. firstname.lastname@example.org
Personal Information is information that identifies an individual. Examples of Personal Information we collect include names, addresses, email addresses, phone numbers etc.
We collect your Personal Information for the primary purpose of providing our services and software to you, providing information to our clients and marketing.
We may collect different kinds of personal information about you which may include but is not limited to:
We use Google Analytics, which is an analytics service provided by Google to help us analyze our website traffic. The Google Analytics service does collect or identify personal information about users or their IP address with other data held by Google. Reports from Google Analytics are used by us to conduct market research and improve our offering to customers.
In the case when we need to collect personal data under the terms of a subscription service or contract we have with you and you fail to provide that data when requested, we may not be able to perform the service we have or are trying to enter into with you (for example, to provide you with goods or services). In such a case, we may need to cancel a product or service you have with us but we shall notify you if this is the case.
During the course of services we provide and when you are using our software we will collect, process and share your personal information for the following purposes:
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.
The personal information we collect may be stored electronically in our electronic databases, in cloud-based servers, which may be located in countries outside the country you live in, including, Australia and USA. To protect your personal information, we work with service providers that we consider will maintain an acceptable standard of data security compliance.
We implement a variety of security measures to maintain the safety of your personal information when you submit or access your personal information through our website, software or app. Any supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards and personal information) will not be stored on our servers.
If you are in the European Economic Area (EEA), you agree for your personal data to be transferred outside the EEA for the purposes of providing the services and the use of the software. For further information, please contact us using the details set out below or refer to our GDPR statement.
CentricMinds utilizes cookies to help make your experience and interactions with our services and software successful. The website, software or app may utilize the following cookies.
You can access secure areas of the website. In absence of these cookies services, you have requested such as setting up an account cannot be provided. These cookies do not gather information about you that could be used for marketing or remembering where you've been on the internet.
So we can keep the website, software and services relevant, easy to use and continue to innovate, we use web analytics services to help us understand how people use our site. For example, we can monitor the site and product to better understand which products are popular, identify errors, and test various versions of a page or feature to see which one works best.
These cookies assist websites and applications to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. The information collected by these cookies is anonymous, which means we will not be able to Identify you personally.
We may disclose personal information to the following recipients; subcontractors and third party service providers which may assist in helping us to deliver business activity and services, they may include:
When we collect personal information from you we understand that it may change. We recommend that you update the personal information we collect. If you wish to update personal information please email us with your contact details. If you wish to make a complaint or observe the information we collect about you, email us with your contact details. We hold the right to refuse access to any information in particular circumstances pursuant to the relevant legislation and retain the right to refuse access under those particular circumstances. If the request you make is severe, we can request that you pay all reasonable costs and expenses.
If you are located in the European Economic Area, the following rights may be applicable under the GDPR;
You are also eligible to:
If you have concerns that remain unanswered you have the right to complain to data protection authorities. The most suitable data protection authority is the data protection authority of the country: (1) of your permanent residence; (2) of your place of work; or (3) in which you consider the alleged infringement has occurred.
We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.