Get valuable insight and an understanding into how your site is being used which supports measured decision-making and where improvements can be made.
CentricMinds supports the use of Google Analytics to track visitor usage across your Internet and Intranet sites. Analytics provide valuable insight and understanding into how your site is being used which supports measured decision-making and where improvements can be made.
At its simplest, Google Analytics allows you to track page visits and paths users take through your site, but so much more is possible. Using advanced Google Analytics integration, CentricMinds is also able to track user actions covering web page and document interactions, form and workflow processes. Your Intranet benefits from knowing how users are engaged.
Insights such as which areas of the Intranet are popular and how users get to these sections - do they always start on the homepage, or are they following links from within emails - provide valuable data for ensuring your site remains relevant and adds value.
CentricMinds Intranet analytics and metrics will help you understand the level of engagement of your employees as well as optimise the use of the Intranet in order to get the most benefits out of it. Analytics will help you answer some of these questions: